/ DELIVERY SERVICE
All products are made to order and will be delivered every Wednesday.
Order cut off time is Monday at 12pm (unless sold out prior), any orders placed after this time will be delivered the following Wednesday. If you are wanting to order more than a week in advance please leave notes in the comments box on the checkout page.
Sweet Treats by I'm Plattered aims to have all deliveries completed by 4pm and cannot guarantee a specific time for delivery based on the large quantity of orders and the delivery route we take.
If no one is home to accept the order, Sweet Treats by I'm Plattered will try make contact with the number associated with the order and then leave the order at the front door step. If delivery is to an apartment building and there is no answer/no access up, we will attempt to leave the order at the front concierge if available. If this isn't an option, Sweet Treats will be taken back and a second call out fee will be charged if you would still like your order, alternatively these can then be picked up from Reservoir at an agreed upon time.
We are still accepting orders for delivery every day via I'm Plattered for our savoury boxes.
/ WHOLESALE ENQUIRIES & CATERING
Sweet Treats by I'm Plattered is looking to expand and enter the world of cafes with regular menu items delivered weekly.
Corporate/catering and large quantity orders are always welcome and can be made to order any day of the week (minimums apply).
If you think we would make the perfect match, please get in touch for a chat, we would love to meet you!
/ DELIVERY COSTS
Sweet Treats by I'm Plattered is now offering a flat rate $8.00 delivery fee for orders to be delivered around Melbourne and free delivery if you spend over $60.00.
If your location is over a 40 minute drive from us, please get in touch before you place your order so we can ensure we can fulfil it.
Extra delivery costs may be added to your order.
I'm Plattered has the right to cancel and refund orders if this is not done prior to booking.
/ CANCELLATION POLICY
No refunds will be given for change of mind orders.
Sweet Treats by I'm Plattered will allow one free of charge address change or date change if more than 48 hours notice is given.